Privacy Policy

This is the Privacy Policy of MNG Solutions Group of Companies and its subsidiaries. You have been directed to this Privacy Policy because a company within the MNG Solutions Group of Companies is collecting, using or disclosing your personal data.

We understand that your privacy is important and we endeavor to protect your personal information.

This Privacy Policy is designed to assist you in understanding how we may collect, use, disclose or otherwise process personal information you provide to us in accordance with the Personal Data Protection Act (“PDPA”), and in making informed decisions when you are using our website or any other means through which you disclose your personal data to us. Our policy applies to personal data in our possession or under our control, including personal data in the possession of organizations that we have engaged to collect, use, disclose or process personal data for our purposes.

1. What personal information is collected?

We generally do not collect information about you unless:

It is provided to us voluntarily by you directly or via a third party who has been duly authorized by you to disclose your personal data to us after (i) you (or your authorized representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorized representative) have provided written consent to the collection and usage of your personal data for those purposes.

Register to use our websites, applications or services; this may include your name, business name, contact numbers, address, occupation, email address, website address. We may also ask you to provide additional information about your business and industry.

Request the assistance of our helpdesk for troubleshooting issues.

Attend any seminars, demonstrations, or other such events organized by MNG Solutions.

Contact us offline, such as by telephone, fax, SMS, email or snail mail.
All such collection will be done to the extent permitted by the relevant legislation.

2. How is the collected information used?

The personal information we collect from you may be used in one of the following ways:

Provide our products and services, which include maintaining our websites, fulfilling orders, as well as providing other forms of communication such as support, troubleshooting, and training. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.

Advertise and market our products and services to you, which includes sending promotional communications, updates on our products and services, and presenting you with relevant offers.
We respect the privacy of our customers. If you do not wish to receive any marketing communications, simply reply to our emails with ‘Unsubscribe’ in the subject line.
Your personal information may be disclosed where we are required or permitted by law to do so, we will notify you and obtain your consent beforehand.

3. How long do we retain your personal information?

We may retain your personal information for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws.
We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

4. Changes to our privacy policy

We may update this privacy policy from time-to-time. Kindly check this page occasionally to ensure you agree with the changes.

We will be responsible for all personal data collected, which will be used and processed fairly and lawfully while in our possession. MNG Solutions assures our customers and partners alike that we will comply fully with this Policy, the Personal Data Protection Act, and any other legislation governing the use of personal information.
For any questions not listed here, please write in to yvvone.yee@mng-solutions.com